Returns & Exchanges

At Mon Coeur™, we want you to be completely satisfied with your sustainable fashion purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid sustainable shipping label will be sent to your email for easy printing at home.

• 3.
  Package Your Items

  Place the items in their original eco-friendly packaging, ensuring all tags are attached and the garment is in its original condition.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.